MAILRAFT / PRODUCT
Contact
MailRaft is operated by Bisso Technologies Ltd (Tanzania). During the controlled beta, support runs through direct owner channels so every reply is traceable to a human.
Primary contacts
| Topic | Address |
|---|---|
| General support | contact@mailraft.com |
| Security disclosures | contact@mailraft.com |
| Abuse reports | contact@mailraft.com |
| Postmaster | contact@mailraft.com |
| Partnerships | contact@mailraft.com |
| Legal / data requests | contact@mailraft.com |
Company
- Bisso Technologies Ltd
- Dar es Salaam, Tanzania
- Owner: Yusufu Sadiki Rajabu, Founder
- Full postal address shared on request with vetted partners and regulators.
Reporting during beta
- For security disclosures, include a focused description and reproduction steps without credentials or customer content.
- For abuse reports, include the sender, approximate time and message identifier if available. The operator can pause implicated sending while investigating.
- For privacy and legal requests, describe the requested action. The operator must verify identity and confirm scope and timing.
- If you cannot reach the domain contact, use yuso.sadick@gmail.com. No support response-time SLA is offered during beta.
What we will never do
- Ask for your account password or MFA code.
- Ask you to disable spam filters, SPF, DKIM or DMARC on your domain.
- Send unsolicited marketing to your account.
- Share your mail content or metadata with third parties outside the scoped integrations you authorized.
- Direct-message or cold-call prospective customers; any outreach that is not initiated by your own authenticated interaction with the product should be reported to contact@mailraft.com.
Public channels
- Website: https://mailraft.com
- Docs: https://docs.mailraft.com
- Status: https://status.mailraft.com
Scheduling and sales
Beta access is granted by application. Email contact@mailraft.com with a short description of your workload: approximate daily transactional volume, inbound mailbox providers you use, and whether approvals need multiple reviewers.